SUPPORT CENTRE
4 Steps to Get Ordering
Make the most of your account with our detailed instructions, available in video and step-by-step formats.
*New retail customers can simply order and checkout.
New wholesale accounts can apply for an account here.
1. Log in
Existing customers can create new passwords by clicking on Forgot Password and resetting your password. Not working, no problem. Email sales@nativenorthwest to get set up.
2. Review Your Account
Click on My Account on the top right to securely add your credit card and review your shipping address.
3. Check Out The New Website
Take some time. Play around. Learn about the our Artists and the Native Northwest Reconciliation Fund.
4. Start Ordering
There are a few ways to order, but the easiest is by finding your favourite items and clicking Add to Cart. Review your order details and check out.
Website Support Form
We're excited to launch the new Native Northwest website as a way to build more connections with our customers in our 40th year.
We apologize if there are any initial glitches. We are working to resolve these as quick as possible. Please submit the Website Support Form if you're having an issue with the website. We will respond to you as fast as we can.
Native Northwest Vancouver Showroom, now available for tours by appointment.
This interactive product experience is sure to inspire and educate on how to make the most out of the Native Northwest Product Catalogue. Experience our products first hand and see what's new and coming soon.
Tour our displays designed to highlight our artist collections and combinable product groupings, and then sit down with a Native Northwest team member one-on-one. Together, you will build a merchandising plan that best sets you up for success this year and beyond.
Appointments are available Monday to Friday, from 10 am to 4 pm. Contact your Rep or click the link below to book an appointment. We look forward to seeing you soon!
Still have questions?
Contact us
Got a question? Email or give us a call from 8:30 AM to 5 PM PST, Mon - Fri.
Got a question? Email or give us a call from 8:30 AM to 5 PM PST, Mon - Fri.
+1 (800) 661-0233 (Ext 1)
+1 (800) 661-0233
1640 West 75th Ave Vancouver, BC, Canada, V6P6G2
1640 West 75th Ave Vancouver, BC, Canada, V6P6G2
Send us a message
Your message will be replied within 48 hours.
Your message will be replied within 48 hours.
NATIVE NORTHWEST
Native Northwest works out of our Head Office off W75th Ave in Vancouver, BC. Our Head Office shares a building with our Vancouver Warehouse, Clearance Centre and the Native Northwest Showroom. In addition to our Canadian warehouse, we have a US warehouse in Blaine, WA, to allow fulfillment of American orders more quickly and efficiently.
CLEARANCE CENTRE HOURS
Monday to Friday: 10am - 4pm
SHOWROOM HOURS (BY APPOINTMENT)
Monday to Friday: 10am - 4pm
Native Northwest works out of our Head Office off W75th Ave in Vancouver, BC. Our Head Office shares a building with our Vancouver Warehouse, Clearance Centre and the Native Northwest Showroom. In addition to our Canadian warehouse, we have a US warehouse in Blaine, WA, to allow fulfillment of American orders more quickly and efficiently.
CLEARANCE CENTRE HOURS
Monday to Friday: 10am - 4pm
SHOWROOM HOURS (BY APPOINTMENT)
Monday to Friday: 10am - 4pm